Shipping policy
Shipping costs
France
Pickup point delivery: Free on orders of €100.00 or more.
Home delivery: Free on orders of €200.00 or more.
Europe & International
Home delivery: Free shipping on all orders of €200.00 / $200.00 USD or more.
Customs Duties & Taxes (Orders Outside the European Union)
At Nova Ride, your satisfaction is our top priority. Upgrading your bike should be exciting, not stressful. To ensure a smooth, transparent, and hassle-free shopping experience, from the moment you think about upgrading to the second your bike components arrive at your door.
Starting October 19th, Nova Ride fully covers all your customs duties and local taxes.
What you see at checkout is the exact final price. No hidden fees, no surprise invoices from customs, and no extra charges upon delivery.
Important note: While customs regulations are determined strictly by local authorities in each destination country, over which we have no control, Nova Ride chooses to pay these costs to grant you complete peace of mind.
Delivery times
France
Via Colissimo: Delivery within 5 business days.
Via DHL Express: Delivery within 48 business hours.
Europe
Via DHL Economy: Delivery within 4 to 5 business days.
Via DHL Express: Delivery within 48 business hours.
International
Via DHL Express: Delivery within 3 to 7 business days for international shipments.
Return and refund
Updated October 19, 2026.
